![]() I submitted my WFTC application at the same time as someone else I know and they already received their refund. WFTC staff will need to verify your identity before they can provide information about your application. You can also contact the WFTC Call Center at 36 to find out what decision has been made for your application. You will receive a letter in the mail with your specific decision. Note: Neither the “Where’s My Refund” tool nor your MyDOR/SAW account will tell you whether your application is approved or not. If you feel this decision is incorrect, you can request a review. Denied: Based on information provided in your application, we determined that you do not qualify for the credit.Approved: You are eligible for the credit and we are working to send your refund.Your application decision will be either: ![]() You will receive a letter in the mail detailing the decision of your application. What type of decision is possible to receive on my WFTC application and how will I know what decision has been made? My status says “Decision Issued” on the “Where’s My Refund” tool. If it has been more than two weeks since you submitted your application and the status still shows your application is not found, contact the WFTC Call Center at 36 before submitting another application. Submitting duplicate applications will delay processing of the first application. Application Not Found: This means that either you have not submitted an application or our system needs time to register your application as “Received.” Please allow up to two weeks to check your application status on the “Where’s My Refund” tool.Note: the “Where’s My Refund” tool will not show you what decision was made. A letter has been mailed to you stating whether your application was approved or denied. Decision Issued: This means that your application has been processed.No additional information is needed at this time. Application Under Review: This means your application is actively being reviewed by the Department.Do not submit another application as this will delay processing the original application. Application Received: This is a confirmation that we have successfully received your application.The tool will show any of the following statuses of your application: The “Where’s My Refund” tool can confirm general information about the status of your application. What information does the "Where's My Refund" tool provide? WFTC staff will need to verify your identity before they can provide you information about your application. The WFTC Call Center at 36 can also help you check the status of your application and share whether your application is approved. Note: It can take up to two weeks after you submit your application to show up in the “Where’s My Refund” tool, especially if you filed your WFTC application through the mail. Go to: WorkingFamiliesCredit.wa.gov/RefundVideo. We have a video to help you navigate the “Where’s My Refund” tool. Go to: WorkingFamiliesCredit.wa.gov/Refund. ![]() Where can I check the status of my refund?Īfter two weeks, you can check our “Where’s My Refund” tool. It is possible that your WFTC refund will arrive before 90 days, but missing or incomplete information, mailing a paper application, and other factors can slow or even pause the processing time. It can take up to 90 days to process and issue your refund if your application is approved. What to expect after submitting your WFTC application How long will it take to get my refund? ![]()
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